Cancellation policy

Cancellation policy

Cancelling a reservation:

(1) A confirmed reservation may be changed or cancelled free of charge up to 24 hours before the start of the rental period.

(2) If you cancel less than 24 hours before the rental period begins, or in case of a no-show, BIZGESTOR&ASESOR E.S.COMPANY SL. does not refund any part of the amount prepaid. In that case, the prepaid amount may be applied to a future reservation;

(3) You may cancel an online reservation in any of the following ways:

  • via your customer account or the contact form on our website BIZGESTOR.NET;
  • by e-mail to help@BIZGESTOR.NET — please include the reservation number and date;
  • by phone: +34644282989.

(4) If the renter switches to a lower vehicle class than booked, any price difference is not refunded.

(5) BIZGESTOR&ASESOR E.S.COMPANY SL. may refuse a reservation if it cannot supply the booked vehicle (or an equivalent); any amount paid by the renter will be refunded in full.

(6) BIZGESTOR&ASESOR E.S.COMPANY SL. · NIF 42998682 may refuse a reservation at vehicle handover at the duty manager’s discretion; any prepaid amount will be refunded to the renter.

(7) A rental extension may be requested online at BIZGESTOR.NET (including payment) or at an office of BIZGESTOR&ASESOR E.S.COMPANY SL. · NIF 42998682, at least one day before the current rental agreement ends.

Pricing depends on the extension period and the vehicle, according to rates valid on the request date, including any mandatory “full coverage” or similar fee if offered for that booking.

(7.1) The renter must not drive a BIZGESTOR&ASESOR E.S.COMPANY SL. vehicle while the agreement is expired, not renewed, or unpaid. Otherwise BIZGESTOR&ASESOR E.S.COMPANY SL. · NIF 42998682 may take legal action, including to recover the vehicle’s market value and compensation for losses.

(7.2) BIZGESTOR&ASESOR E.S.COMPANY SL. · NIF 42998682 reserves the right to refuse a rental extension request.

Contact: website BIZGESTOR.NET, e-mail help@BIZGESTOR.NET, phone +34644282989, address: España Calle Canónigo Torres 8, of. 4A Torrevieja (Alicante) 03181.